SyCom Technologies today announced it received the 2013 EMC® Partner Services Quality Award from EMC Corporation for achieving outstanding service excellence and customer satisfaction as measured by the EMC Partner Services Quality (PSQ) program.
The EMC PSQ program is a project-specific survey program designed for partners with Service Partner designations to solicit customer feedback regarding the quality of the partner’s service engagements.
“SyCom was honored to have been named an EMC Partner Services Quality Award winner on May 5, 2014. For EMC to recognize our company—the single Virginia based recipient for this award—at the EMC Global Partner Summit is inspiring to each team member at SyCom,” comments Tom Carr, Senior Vice President of Sales. “We would like to thank our customers for supporting the data center team at SyCom where we were able to experience our highest growth year during the seventh year of our partnership with EMC.”
“I’m delighted to see an increasing number of service partners from around the world continue to drive and deliver outstanding levels of customer service to their customers. The latest survey results demonstrate that these partners have embraced and honed their EMC services skill set to maintain increasingly high levels of customer satisfaction,” said Rich Steeves, Director, EMC Global Services Partner Programs. “As an EMC Partner Services Quality Award winner, SyCom demonstrates leadership in service delivery quality and exemplifies the high standards to which EMC holds its own Global Services organization.”
EMC Services Partners are a select community of trained and certified EMC partners authorized to sell and deliver a comprehensive portfolio of services ranging from technology implementation to technical support. These partners provide value-added services to address the most crucial aspects of a customer’s information technology infrastructure.
About SyCom Technologies
Founded in 1996, SyCom is an award-winning IT Systems Integrator headquartered in Richmond, Virginia. With offices throughout Virginia, Pennsylvania and West Virginia, their focus is on mid-Atlantic companies, healthcare organizations, educational institutions and governments looking to improve their technology return on investment. SyCom is a trusted partner for some of the region’s most prominent Fortune 1000 organizations by providing a range of trustworthy IT solutions and services that keep companies connected. Named as one of the “Top Workplaces 2014” in Richmond, SyCom is also the employer of choice for the best IT talent in the region and their engineers are committed to providing outstanding and memorable service.