We are excited to announce that SyCom has achieved Cisco’s Customer Experience Specialization. This designation is awarded to companies that sufficiently demonstrate operational readiness around Customer Success practices, regardless of the product or service offered. This was evidenced by our Customer Success business plan, tools, processes and resources. This is a huge win for SyCom because it …
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SyCom’s Chief Information Security Officer, Allen Jenkins, has issued a security advisory for February 11, 2020. Adobe and Mozilla have released security updates to address vulnerabilities in multiple products. SyCom security analysts are committed to staying on top of the latest security news so they can help our customers identify vulnerabilities, address risks and compliance, …
As their technology provider of choice, SyCom has a longstanding partnership with the Richmond Flying Squirrels (RFS). We were pleased to sponsor and participate in their 2020 Hot Stove Banquet hosted in late January at the Siegel Center in Richmond, VA. SyCom Account Manager, Rob Timmons, attended the dinner with guests. The headlining guest was …
SyCom’s Chief Information Security Officer, Allen Jenkins, has issued a security advisory for February 5, 2020. Cisco has released security updates to address a vulnerability affecting Cisco IOS-XR, NX-OS and IP Phones. SyCom security analysts are committed to staying on top of the latest security news so they can help our customers identify vulnerabilities, address …
Ransomware attacks are on the rise. This criminal activity leverages daily technology use like email and web viewing to deliver malware, which can encrypt your valuable business assets. If your organization experiences an attack, your ability to use those assets is immediately affected. This can lead to downtime, reputational concerns, and financial repercussions. Introducing SyCom’s Ransomware …
SyCom Technologies is proud to welcome Jessica Pooley as the company’s Chief Technology Officer. As CTO, Pooley will be responsible for establishing and positioning the transformational solutions that drive positive business outcomes for SyCom’s customers, along with managing the Technical Solutions Group’s senior leadership team. “We’re excited for Jessica to join the SyCom team,” said …