Why SyCom for Unified Communications?
Today, the more people can work together the more efficient and profitable organizations become. For this reason it is imperative to enabled workforces through collaborative technologies. These technologies can manifest themselves in a multitude of ways; traditional unified communications, messaging, and customer interactions. Additionally audio-conferencing, video-conferencing, collaboration and collaborative workspaces are all possibilities today. The challenge we find is effectively bringing all of these technologies together in a means that makes sense for your environment and user workflows.
At SyCom, we are experts that take a hands-on approach to developing customer specific solutions. We have a tremendous amount of pride in building relationship with our customers while investing time to develop the most appropriate solution for your business need. Whatever your organizational goals, we can customize a plan that transforms your organization’s collaborative posture effectively and economically independent of location.
Our Unified Communication Solutions:
- Collaborative Workspaces
- Visual Collaboration
- Customer Collaboration
- Telecommunications Management
SyCom starts each of these engagements with the goal of producing a specific business outcome. If your business goals are to improve access to resources that are distributed or to improve interactions with your customers and produce more revenue, SyCom can assist with these high impact items.
SyCom’s team includes engineers and project managers who can help bring all of the requirements together and produce meaningful business outcomes. This includes CCIE’s (Cisco Certified Internetworking Experts) in Route Switch, Security, and Collaboration; InfoComm CTS Specialists (Certified Technology Specialist) in Design and Installation; and PMP’s (Project Manager Professional). As a Master Collaboration partner with Cisco, SyCom will work with the following vendors to produce a collaborative solution:
- Cisco (Unified Communications Manager and related environments)
- Telecommunications providers such as Verizon, or Level 3
- Avizia (Telemedicine)
- Calabrio (Contact Center)
- Donoma (Compliance Recording)
- Tandberg (now part of Cisco, Video conferencing)
- WebEx (Web-based meetings)
- Room-based solutions such as Creston and Extron
- AppSpace (Digital signage)
Case Studies/Proof Sources:
Cisco and SyCom Telehealth Communications Case Study: Featuring UVA Health System
Customer Success Story: Roanoke County Public Schools partnered with SyCom and Cisco to Expand Educational Offerings