News

We are excited to announce that SyCom has achieved Cisco’s Customer Experience Specialization. This designation is awarded to companies that sufficiently demonstrate operational readiness around Customer Success practices, regardless of the product or service offered. This was evidenced by our Customer Success business plan, tools, processes and resources. This is a huge win for SyCom because it …

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Ransomware attacks are on the rise. This criminal activity leverages daily technology use like email and web viewing to deliver malware, which can encrypt your valuable business assets. If your organization experiences an attack, your ability to use those assets is immediately affected. This can lead to downtime, reputational concerns, and financial repercussions. Introducing SyCom’s Ransomware …

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SyCom Technologies is proud to welcome Jessica Pooley as the company’s Chief Technology Officer. As CTO, Pooley will be responsible for establishing and positioning the transformational solutions that drive positive business outcomes for SyCom’s customers, along with managing the Technical Solutions Group’s senior leadership team. “We’re excited for Jessica to join the SyCom team,” said …

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Our Sales and Engineering Teams started off the new year by gathering in Richmond for the 2020 SyCom Summit. The purpose of this internal, two-day kickoff event was to review company activity for 2019 and set initiatives for 2020. This year our theme was: Customer Success. After opening remarks given by SyCom CEO Tom Cricchi, …

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SyCom Technologies is pleased to announce that it has been named Cisco’s Meraki Elevate Partner of the Year for Americas: US East as well as its SLED Impact Partner of the Year: US Public Sector. The awards were presented earlier this month at Cisco’s annual partner conference in Las Vegas, Nevada.  Cisco Partner Summit awards …

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Tech for Troops – a nonprofit dedicated to empowering Veterans that SyCom partners with often – held an event in appreciation of corporate sponsors, generous contributors and loyal volunteers at the Tin Pan in Richmond, VA. SyCom was proud to be acknowledged alongside huge companies such as Dominion Energy, Altria and CarMax. The guest speaker …

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