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You are a small business in a highly competitive world. You ask yourself, “What do we need to do to stay competitive? We know technology is key but managing it at times is frustrating. As a small firm, how do we afford the talent to handle our networked systems, install necessary upgrades, help our staff use systems productively, and also be forward thinking in aligning our technology to our business needs so we can compete successfully?”
Well, there is a cost-effective option. SyCom Technologies' Small Business Support agreement allows clients with 50 users and below to leverage as-needed expertise in computer and network support. We offer preventative maintenance, remote monitoring and emergency support to keep your business running seamlessly.
What does the Small Business Support agreement provide?
| • Unlimited support calls during business hours |
• Quarterly Asset Reporting |
| • Guaranteed response time for problems |
• Dedicated Account Manager |
| • Monthly Server Health Checks |
• Dedicated Small Business Support Group |
| • Monthly Network and Security Health Checks |
• Annual Technology Plan |
| • Quarterly Workstation Health Checks |
• Reduced hourly rate |
What is the cost of the Small Business Support agreement?
Monthly costs are determined by the size of your company and the options you choose. Our basic support agreement pricing, which includes ALL of the items listed above, is as follows:
1-10 Users: |
$ 995/month |
11-25 Users: |
$1495/month |
26-50 Users: |
$1995/month |
Why do I need a proactive support agreement?
Proactive Support greatly reduces the risk of system failure and costly downtime by ensuring essential system maintenance is performed on a regular basis.
Why should I use SyCom to support my small business?
We have worked with small business for many years. SyCom's team of engineers who have been committed to working with small business recognized the needs of small business clients are often quite different than those of our larger clients. This group collaborated with clients and SyCom's management team to form our Small Business Group. Through their experiences and those shared by clients, a support plan was constructed to provide the services that small businesses have requested. We are pleased to combine the strength of a company that is recognized throughout the industry for the expertise of its staff and their broad product and technical knowledge, with a dedicated group of engineers, technicians and account managers who are passionate about providing excellent service to our small business customers. We feel we have the solution for which you have been searching.
Please give us a call at 804-474-5293 or email us at smallbusiness@sycomtech.com for additional information or to set up an appointment at your office.
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