Why SyCom?
SyCom has worked with small businesses (100 users and below) for many years and we realize that your needs are often quite different from those of our larger clients. Technology can enable companies to succeed in a highly competitive world, but can also be frustrating and costly to manage. Based on our experience and customer feedback, we have designed a set of flexible support plans focused on the specific small business IT needs. SyCom combines the strength of our varied certified industry expertise with a dedicated group of engineers, technicians and account managers who are passionate about providing excellent service to your small business.
SyCom’s Small Business Solutions
SyCom offers support solutions that allow clients with 100 users and below to leverage highly-skilled computer and network resources on an as-needed basis, including preventative maintenance and emergency response. You will receive all of the benefits of a fully-staffed IT department at a fraction of the cost. SyCom has designed three support plans to meet your specific needs, with the services included for each agreement outlined below.
SyCom Small Business Support Agreements
|
Bronze |
Silver |
Gold |
Dedicated Account Manager |
|
X |
X |
X |
Guaranteed Response Time |
X |
X |
X |
Unlimited business day calls (15 minutes each) |
|
X |
X |
X |
Reduced Bill Rate |
|
X |
X |
Quarterly Workstation Health Checks |
|
|
X |
Quarterly Asset Reporting |
|
|
X |
Monthly Network Health Checks |
|
|
X |
Monthly Server Health Checks |
|
|
X |
Annual Technology Plan |
|
|
X |
*Plans starting at $250/month
For more information or to set up an appointment contact:
SyCom Technologies Small Business Group
804-474-5293
info@sycomtech.com
