Why SyCom for Collaboration?
SyCom has more than a decade of experience at building Collaboration solutions for clients both large and small. When you are looking to provide a managed collaboration cloud, SyCom will assist. For many clients, the desire is to provide a monthly recurring model for voice and video services. For other clients, the primary goal is development of a managed service so that existing skills can be refocused elsewhere.
SyCom’s solutions in the Cloud Collaboration arena will take different shapes, depending upon your environment. Some of the most common are:
Colocation Hosted Voice – This solution would be owned by you or by SyCom and hosted in a colocation facility. In the most typical scenario, it will also be managed by SyCom’s Managed Services Team.
Client Hosted Voice – This solution would be owned by you and is managed by SyCom’s Managed Services Team.
Hosted Collaboration Solution (HCS) – SyCom is proud to offer Cisco’s Hosted Collaboration Solution where the entire solution is offered as a service with connectivity provided to your facilities as required.
SyCom provides full lifecycle support for each of these solutions, recommending upgrades that will provide your business value as well as monitoring each solution to ensure it delivers on the promised business goals. As your collaboration needs may change over time with your business, it is important that you solution continue to meet these demands. SyCom’s solutions are built to be agile and derive from a common architecture so that additional functionality such as video, IM, and contact centers may be added as time goes on.
SyCom works with the following vendors: