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Managed Services - Benefits

Use Managed Services to Control Network Costs and Gain Greater Flexibility

Subscribing to managed services is a highly-effective way to:
  • Lower your costs. By providing your network services, we enable you to significantly reduce capital expenditures (CapEx) and operational expenditures (OpEx). You can reduce IT investments, lower maintenance costs, avoid increased IT staffing, and cut lost revenue due to downtime.

  • Ensure higher levels of support and availability. Rely on us to constantly monitor the health and availability of the network to ensure that it's secure and operating smoothly. We offer you best practices in all areas of network management, centralized change control, full-time help desk, and the convenience of a single point of contact.

  • Establish predictable costs. Managed services costs always remain at the level specified in your contract, so your IT budget becomes stable and predictable.

  • Gain access to the latest technology. The network is our business. That's why we invest heavily in advanced network technologies and expertise that keeps us at the forefront of innovation. We pass the benefits along to you by giving you access to the latest technologies that offer increased performance, availability, security, and cost-efficiency.

  • Tap into an enhanced skills base. We maintain a staff of intensively-trained specialists whose job it is to serve you. They're able to implement technical innovations and solutions for you - quickly and at reasonable cost - so you don't have to expand your own IT staff.

  • Adapt to changing business conditions. You don't have to worry about accommodating an unplanned business change such as the need for increased bandwidth, more users or additional services. That's because, depending on your business needs, we can expand or reduce the breadth and depth of your managed services. That gives you enhanced flexibility, reduces your expenditures, and helps you avoid technological obsolescence by enabling easy migration to new technologies and updates.

  • Focus on your core business. Since we're dedicated to your network requirements, your IT staff is free to concentrate on your core business.

Why do businesses adopt managed services?

Nearly 70% of businesses that use managed services cite cost reduction as the primary reason - according to a research study conducted by Ovum Ltd in October 2006. Other highly-rated reasons are higher levels of support and availability, predictable costs and access to the latest technology.